HAVANA – Cuban state telecom monopoly Etecsa will open new 20 public Wi-Fi hotspots before the end of the year, adding to the 35 sites that have been operating since July, official media said.
Ten of the new hotspots will be installed in Havana and the rest in other areas selected “according to social and Etecsa’s interests,” Darline Perez, the company’s director for Fixed Services Operational Marketing, said in comments reported by Radio Reloj.
In planning the expansion, Perez said that Etecsa has taken into account problems with the existing Wi-Fi hotspots, notably complaints from users about comfort and lighting.
After the initial enthusiasm when 35 outdoor Wi-Fi hotspots opened four months ago, users began complaining about the conditions and about the very limited availability of recharge coupons.
Each of the 35 existing Wi-Fi hotspots handles an average of 55,000 Internet connections per day, according to Etecsa.
The number of Cubans with access to the Internet surpassed 3 million in 2014, according to data from the National Bureau of Statistics and Information.
The Cuban government limits home access to the Internet to members of a handful of professions, including medicine, journalism and academia.